At Classicwatchus, your delight is crucial to the entirety of what we do. We apprehend that once in a while an object might not meet your expectations—and while that happens, we're right here to make the return refund procedure easy and fair.

1. Return Window & Eligibility

You can also additionally request a go-back inside 30 days of receiving your order.

To qualify for a go-back:

• The object has to be unused, unworn, and unwashed.
• All authentic tags, labels, and packaging have to be intact.
• The product has to be in resalable condition, except if it turned out to be broken or faulty upon arrival.

We reserve the right to disclaim returns that don't meet those conditions.

2. Items That Cannot Be Returned

Please observe that the subsequent gadgets aren't eligible for going back:

• Items labeled “Final Sale” or “Non-Returnable”

• Products symptoms of wear, misuse, or washing

3. How to Request a Return or Refund

To begin a go-back or refund, email our aid crew at [email protected]

Please encompass the following in your message:

1. Order number
2. Reason go back
3. Photos (if applicable: broken, incorrect, or faulty gadgets)

Our crew will reply within 1 enterprise day with go-back commands and subsequent steps.

4. Return Shipping Responsibility

• If your go-back is because of our mistake (e.g., broken, incorrect, or faulty object), we are able to cover the go-back delivery costs.
• If the go-back is for different reasons (e.g., extra traderade of mind, sizing problem), the patron is chargeable for go-back delivery.

We propose the use of a trackable delivery provider to make certain your go-back reaches us safely.

5. Refund Conditions

Refunds are issued under the following circumstances:

• Defective or broken products: Notify us within 7 days of transport with photos. Upon review, we'll issue a complete refund or replacement.
• Wrong object obtained: Contact us within 7 days. We'll correct the mistake and call for any go-back delivery.
• Undelivered orders: If your package deal hasn't arrived in 15 enterprise days, contact us. We'll look into it and solve it with the aid of resending the object or issuing a complete refund.

6. Order Cancellation

If you want to cancel your order, you have to contact us within 12 hours of placing it.

After this period, the order can also additionally already be in processing or shipped and can not be canceled.

7. Processing Time for Refunds

Once your go-back is obtained and inspected:

• Approved refunds are processed in 7 business days.

• Refunds are credited back in your authentic price method.

• An affirmation email can be dispatched while your refund is completed.

Note: Bank processing instances can also additionally range slightly.

8. Need Help?

We're usually right here to help you with any concerns related to your order, returns, or refunds.

Contact: [email protected]

Business Hours: Monday–Saturday, 9:00 AM to 6:00 PM (GMT-05:00) Eastern Standard Time (New York)